Oramemory · Help
Help

A quiet place to ask.

No live chat, no bot, no ticket number. One address, read by the two people who built this. We answer within two working days, usually sooner.

Common questions

Before you write, the answers people ask for most.

When does Oramemory launch?

It is being tested now with the first families, and arrives on the App Store soon, on iPhone, in English and French.

What does joining the waitlist commit me to?

Nothing. You will receive one email on launch day, and one more only if you are among the first fifty families. No newsletter, ever.

Does she need her own phone?

Her simple screen works best on her own iPhone. Any iPhone can switch to her mode in Settings, and you hold the lock for two seconds to come back. Both are included.

Which watches work with it?

Apple Watch, through Apple Health. With her permission, her iPhone shares last night’s sleep and today’s steps, shown as estimates. Oramemory does not connect to smart home devices.

Is it medical advice?

No. Oramemory informs, organises and explains. It does not diagnose, prescribe or replace your doctor, nurse or dietitian, and it says so in the app whenever a question needs a professional.

Can a professional carer be in the circle?

Yes. A carer, a nurse or a neighbour can be one of the six, with the role you give them. You choose who sees the monthly doctor summary.

How do I get my data out, or delete it?

Settings, two buttons: export everything, which gives you a readable file of her log, and delete everything, which removes it all from your iPhone. Both work any day. Details on the privacy page.

I am a clinician or a care centre. Can we talk?

Please. Write to hello@oramemory.app and tell us who you are. We are already talking with the first doctors.

If it is urgent

We are not an emergency service.

If someone is hurt, in danger, or you think they may have had a stroke or a fall, call your local emergency number now. In France, 15 or 112. In the United Kingdom, 999. Oramemory helps you through the ordinary hard hours; it cannot help you through those.

Still have a question?

Write to us. And if you are here because you care for someone, join the first families while you are here.

Free for life for the first fifty families. On iPhone, in English and French, on the App Store soon. One launch email, nothing else.
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You are in, {{ firstName }}.

Check your inbox to confirm. We will write once, when it arrives on the App Store, and not before, unless it is to tell you that you are one of the first fifty.